Because our products are handmade daily, there are a few terms and conditions for catering to make sure that we have what you need, when you need it.

our Catering terms

24hrs notice is required for catering orders:
- For last-minute requests please see us in store and we’ll help out if we can.
- Of course, you can always purchase items in store directly from our display fridges at the very last second if something urgently pops up!
Available times for products:
- Slice, brownie, pots options available from 7.30am
- Wrap and baguette options available from 10.30am
- Warm bowls and Salads are available between 10.30am - 2.00pm;
Unfortunately, we are unable to deliver between 12-1pm due to resourcing limitations.
We are able to deliver to the nearby area as marked on the below map for $15:
- At checkout, please select the appropriate delivery option (e.g. 2x deliveries if you require morning tea & lunch delivered at separate times).
- Please note down delivery breakdown & times in the order notes if requesting more than one delivery.
- Or, you’re welcome to collect your order in-store for free;
Our minimum order size is $50;
Cancellation & rescheduling policy:
- We totally understand that things happen and plans change; so if you do need to cancel or reschedule your order, please advise us immediately quoting your order number.
- Minimum 24hrs notice for cancellation or rescheduling requests (as we prepare our products daily).
- Refunds will be returned to you via the same method made during payment, minus the card processing fee which the card processor retains (2% for domestic cards, 3.5% for international cards).
- Cancellations requested with less than 24hrs notice are unfortunately unable to be refunded;
Occasionally some products are unavailable at short notice due to supplier or seasonal issues:
- In these cases, we will attempt to contact you. Failing that, we’ll provide an alternative menu item of similar option;